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Frequently Asked Questions
Each product has a fit note and size guide to help you choose the right size. If you’re between sizes, we usually recommend sizing up for a more comfortable fit. Still unsure? Feel free to email us — we’re happy to help.
We do not accept returns for refunds. However, we offer store credit or size exchanges. Customers must contact us within 15 days of delivery to be eligible for approval. Do not send items back without email approval. Unauthorized returns will be sent back. Visit our Return Policy for more details.
Orders ship within 1–2 business days from the date they’re placed. Once shipped, delivery usually takes 2–5 business days depending on your location (we ship from Los Angeles, CA). For pre-order items, the estimated shipping timeframe is listed on the product page. You’ll receive a tracking email as soon as your order ships. For more details, please check our Shipping Policy portal.
Yes! We ship worldwide. International shipping rates and delivery times will be calculated at checkout.
Yes — but because every body is different, we suggest checking each product’s description for specific fit notes. Some styles are meant to fit snug and contour the body.
To keep your Lips + Honey pieces looking fresh:
– Hand wash cold
– Lay flat to dry
– Avoid bleach or harsh detergents
Some of our best sellers do come back, but most drops are limited to keep things exclusive. If you love something, grab it while it’s available — and sign up for back-in-stock alerts!
If your order hasn’t shipped yet, reach out to us ASAP and we’ll do our best to help. Once an order is processed, we can’t guarantee cancellations or edits.
Yes — digital gift cards are available in various amounts and are delivered instantly via email.
